Required Plug-Ins & Troubleshooting Them

Required Plug-Ins & Troubleshooting Them

Different plug-ins are needed in order for features of Blackboard and your online course materials to work properly. Follow the steps below to ensure your plug-ins are up-to-date.

 

Installing Adobe Flash Player:

1. Click to go to Adobe Flash Player's website and download the latest version of Flash.

2. Click where it says to Install Adobe Flash Player and follow the instructions as they appear. 

 

Installing Adobe Reader:

1. Click to go to Adobe Reader's website and download the latest version of Reader.

2. Click where it says to Install Adobe Reader and follow the instructions as they appear. 

 

Installing Java:

1. Click to go to Java.com and download the latest version of Java.

2. Click on the "Free Java Download" button and follow the instructions as they appear.

3. Once installed, you may configure Java by following the Instructions for update settings.

 

    • Related Articles

    • Flip Troubleshooting Tips

      Make sure you are not using a Chromebook. Chromebooks don’t work as well with Blackboard or Flip. Make sure you are clicking on the discussion link inside the course rather than trying to create your own Flip account. Clicking on the link inside of ...

    • Zoom Troubleshooting Tips

      Follow these instructions exactly, you should be able to login to Zoom successfully using your UA account: Zoom App Download the Zoom app for your device Open the Zoom app Select “Sign in with SSO” When prompted for a domain, enter ua-edu Enter your ...

    • Respondus Lockdown Browser

      LockDown Browser is a locked browser for taking tests in Blackboard Learn. It prevents you from printing, copying, going to another URL, or accessing other applications during a test. If a Blackboard test requires that LockDown Browser be used, you ...

    • How to install Additional Browsers

      The following will detail the steps required for installing many of the most stable Internet Browsers. Installing Google Chrome: Click to download Google Chrome. Click the Download or Install button (It should look like the image below) If a "Terms ...

    • How to Clear Your Cache

      Follow the steps below in order to clear your cache in different Internet Browsers. For Google Chrome: Click the Chrome menu (three vertical circles) in the top right hand corner of the browser toolbar Select History and then select History again. On ...